Monday, April 13, 2009

Overcoming Objections

The average salesperson is unable to listen to what the prospect is really saying and then respond effectively. On the other hand, great salesperson can turn a “no” into a “yes” on a consistent basis because they welcome and anticipate objections. They know that a “no” is a natural part of the sales process.

So when come across objection, follow the steps:
1. Hear the objection
2. Acknowledge your prospect
3. Then ask a question
4. Keep asking questions until the objection is over

Make an extensive list of all the possible objections that relate to your product/business opportunity. Role-play with someone over and over again with the above 4 steps until you can respond quickly and correctly no matter what you’re thinking or feeling.

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